FAQ

Can I change my break-out sessions?

Yes, you can up to two weeks before the event, by emailing your desired changes to info@natureplayqld.org.au. Some charges may apply. See terms & conditions for full details.

Can I change the days that I am attending?

Yes, you can up to two weeks before the event, by emailing your desired changes to info@natureplayqld.org.au. Some charges may apply. See terms & conditions for full details.

Can I cancel my ticket and receive a refund?

Yes, you can cancel your ticket up to two weeks before the event by notifying via email at info@natureplayqld.org.au. See terms & conditions for full details.

Can I transfer my ticket into someone else’s name?

Yes, you can. See terms & conditions for full details.

Can I be invoiced?

Yes, you can. Invoices are issued regularly and need to be paid within 7 days.

Beware that your registration may be successful (as per confirmation email) but that your ticket is only confirmed once payment has been received.

Can I do a group booking?

Yes, you can. You can add extra people to your booking by clicking on ‘+ Add Person’ in the form, after you have made the booking choices for the previous person.

Are there group booking discounts

No discounts are offered.

When does the early bird run out?

There are a limited number of early bird tickets. We will endeavour to let you know when we are close to running out. To receive the latest information, please follow the Childhood Summit 2019 Event page on Facebook and the Nature Play QLD Facebook page and subscribe to our Nature Play QLD newsletter.

Where do I stay?

The Rydges – Fortitude Valley offers a limited number of 10% discounts to Childhood Summit delegates, so book your accommodation now.

If you haven't found the answer to your question, please Contact Us and we will get back to you.

Thank you.

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