Question 1

Can I change the days that I am attending?

Accepted Answer

Yes, you can up to two weeks before the event, by emailing your desired changes to hello@australianinstituteofplay.org Some charges may apply. See terms & conditions for full details.

Question 2

Can I cancel my ticket and receive a refund?

Accepted Answer

Yes, you can cancel your ticket up to two weeks before the event by notifying via email at hello@australianinstituteofplay.org See terms & conditions for full details.

Question 3

Can I transfer my ticket into someone else’s name?

Accepted Answer

Yes, you can. See terms & conditions for full details.

Question 4

Can I be invoiced?

Accepted Answer

Yes, you can. Invoices are issued regularly and need to be paid within 7 days.
Beware that your registration may be successful (as per confirmation email) but that your ticket is only confirmed once payment has been received.

Question 5

Are there group booking discounts?

Accepted Answer

No discounts are offered.

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